Hotel New Otani - Tokyo

4-1 Kioicho, Chiyoda-Ku, Tokyo, Japan, 102-8578  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hotel New Otani - Tokyo

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-hour

24-hour reception

 Swimming pool

Indoor swimming pool

Seasonal outdoor pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

 Spa and relaxation

Spa & wellness center

Reflex massage

Steam bath

Jacuzzi

 Breakfast

In-room breakfast

Continental breakfast

Editorial review:

The gardens and grounds are absolutely gorgeous at this large, yet relaxing hotel. The service can't be beat, and the rooms have nice furnishings. Some of the rooms are a bit small and some felt that the service was cold. But most people had an enjoyable experience.

Overview

The comfortable 5-star Hotel New Otani is set in an upscale area minutes away from Imperial Palace, Moa 4 and The East Gardens of the Imperial Palace . The hotel opened in 1964 and remains an example of French architecture in Tokyo ever since.

Just 4 km from the center of Tokyo known for National Theatre, National Diet Building and Chidorigafuchi. A subway station as well as Akasaka Mitsuke subway station are not far from the hotel.

This hotel is placed in Sumida Ward district, known for a theater, a tower and a palace.

The hotel enjoys a central location within 15 minutes' drive from Haneda airport.

Rooms

Non-smoking rooms feature ironing facilities, a minibar, free Wi-Fi, pay TV and individual climate control. Some rooms offer a magnificent view over the city. They come with a kettle, coffee/tea makers and a fridge as well as bathrooms with dressing gowns, a shower and a hairdryer.

Eat & Drink

Guests will enjoy international dishes served at the 24-hour restaurant. Refreshing drinks are offered in the café bar. Guests can dine in Kyubee and Kafeandodainingu Satsuki located within a 5-minute walk of the property.

A continental breakfast is served and charges are applicable.  All visitors are offered a american breakfast for a fee.  A buffet breakfast is served at affordable prices. 

Services

A catering service, computers and secretarial services along with a souvenir shop, free parking and a designated smoking area are available for guests.

Relax

Leisure facilities include a tea room and a tennis court. There are a fitness club and a gym provided at Hotel New Otani.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2007.  Number of floors:   17.  Number of rooms:   1479.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid on-site parking
  • Handicap parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Executive/club floor
  • Female traveler room/floor
  • Lobby
  • Vending machines
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Outdoor tennis court

Services

  • Paid airport shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Bed and breakfast
  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Bar/Lounge area
  • Cafe
  • Catering service

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's pool

Leisure facilities

  • Indoor heated swimming pool
  • Seasonal outdoor pool
  • Beach umbrellas
  • Health club
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Barbeque grills
  • Garden area
  • Reflex massage

Room view

  • Garden view
  • City view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Soundproofed rooms
  • Connecting rooms
  • Separate sitting area
  • Rollaway beds
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Separate tub and shower
  • Steam shower
  • Bidet
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
  • Bathroom telephone

Kitchen facilities

  • Mini-fridge

Bedroom

  • Premium bedding

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • One child under the age of 11 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of JPY 5940 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Hotel New Otani - Tokyo Tokyo location
Show big map »

Hotel Address:

4-1 Kioicho, Chiyoda-Ku, Tokyo, Japan, 102-8578

Get directions
City Center
  • Tokyo
    4.0 km
Airports
Train Stations
  • Yotsuya Station
    700 m
  • Iidabashi Station
    2.6 km
Underground stations
  • Akasaka Mitsuke Station
    600 m
  • Hanzomon Station
    900 m
Restaurants
  • La Tour D'Argent (cuisine: French)
    40 m
  • Garden Lounge
    60 m
Parks
  • New Otani Art Museum
    120 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2007
  • Number of floors:
    17
  • Number of rooms:
    1479

Hotel Awards

JapaneseHOTEL AWARDSRecommendedTokyoHotel New Otani

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Japan

Use Badge

Rooms and availability

Hotel New Otani photos Room
Premium Room
Bed type: Double bed or Twin beds
Size: 45 m²
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information
Room facilities
    Hotel New Otani photos Room
    Deluxe Spacious Room
    Bed type: Double bed or Twin beds
    Size: 45 m²
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Private bathroom
    • — Less information+ More information
    Room facilities
      Hotel New Otani photos Room
      Standard Double Room
      Bed type: King-size bed or 2 Single beds or Double bed
      Size: 36 m²
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Shower
      • — Less information+ More information
      Room facilities
        Hotel New Otani photos Room
        Tower Twin Room
        Bed type: 2 Single beds or Double bed or 1 Single bed
        Size: 36 m²
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information

        Garden Tower Standard Twin

        Room facilities
          Tower Triple Room
          Bed type: Sleeping arrangements for 3 persons
          Size: 50 m²
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Shower
          • — Less information+ More information
          Room facilities
            Suite
            Bed type: Double bed or Twin beds
            Check Prices
            • Free Wi-Fi
            — Less information+ More information
            Room facilities
              Tower Junior Suite
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Shower
              • — Less information+ More information
              Room facilities
                Hotel New Otani photos Room
                Junior Suite
                Bed type: King-size bed or Double bed or Twin beds
                Size: 70 m²
                Check Prices
                • Free Wi-Fi
                • Air conditioning
                — Less information+ More information
                Room facilities
                  Hotel New Otani photos Room
                  Executive Deluxe Double Room
                  Bed type: Double bed or 2 Single beds or 1 Single bed
                  Size: 45 m²
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  • Shower
                  • — Less information+ More information
                  Room facilities
                    Hotel New Otani photos Room
                    Deluxe Double Room
                    Bed type: King-size bed or 2 Single beds or Double bed or Twin beds
                    Size: 45 m²
                    Check Prices
                    • Free Wi-Fi
                    • Air conditioning
                    • Private bathroom
                    • — Less information+ More information
                    Room facilities
                      Deluxe Tower Room
                      Bed type: 3 Single beds
                      Check Prices
                      • Free Wi-Fi
                      — Less information+ More information

                      Garden Tower Deluxe Room (2 or 3 Twin Beds)

                      Room facilities
                        Hotel New Otani photos Room
                        Premium Deluxe Double Room
                        Bed type: King-size bed or 2 Single beds
                        Check Prices
                        • Free Wi-Fi
                        • Bathtub
                        — Less information+ More information
                        Room facilities
                          Hotel New Otani photos Room
                          Executive Room
                          Bed type: Double bed or 2 Single beds or Twin beds
                          Size: 36 m²
                          Check Prices
                          • Free Wi-Fi
                          • Air conditioning
                          • Shower
                          • — Less information+ More information

                          Executive Twin "ZEN" Standard

                          Room facilities
                            Hotel New Otani photos Room
                            Business Double Room
                            Bed type: Double bed
                            Size: 26 m²
                            Check Prices
                            • Free Wi-Fi
                            • Air conditioning
                            • Shower
                            • — Less information+ More information
                            Room facilities

                              How to reach hotel

                              hotel Hotel New Otani - Tokyo Tokyo location
                              Show big map »

                              Hotel Address:

                              4-1 Kioicho, Chiyoda-Ku, Tokyo, Japan, 102-8578

                              Get directions
                              City Center
                              • Tokyo
                                4.0 km
                              Airports
                              Train Stations
                              • Yotsuya Station
                                700 m
                              • Iidabashi Station
                                2.6 km
                              Underground stations
                              • Akasaka Mitsuke Station
                                600 m
                              • Hanzomon Station
                                900 m
                              Restaurants
                              • La Tour D'Argent (cuisine: French)
                                40 m
                              • Garden Lounge
                                60 m
                              Parks
                              • New Otani Art Museum
                                120 m
                              Hotel information
                              • Check-in:
                                from  3 pm
                              • Check-out:
                                until  11 am
                              • Year renovated:
                                2007
                              • Number of floors:
                                17
                              • Number of rooms:
                                1479

                              Hotel Awards

                              JapaneseHOTEL AWARDSRecommendedTokyoHotel New Otani

                              According to guest reviews, the hotel has been rated as
                              Best Spa Hotels in Japan

                              Use Badge

                              Hotel New Otani Location

                              Legend
                              • Current hotel
                              • Hotels nearby
                              • Other hotels
                              • Airports
                              • Underground stations
                              • Train stations
                              • Parks
                              • Tourist attractions
                              • Museums
                              • Convention centers
                              • Stadiums
                              • Food and meals
                              • General

                              Hover above the icons to see hotel photo and details.

                              Click the hotel to go to the main hotel page.

                              Route Planner
                              Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                              What's nearby

                              Tourist attractions

                              • National Theatre of Japan - 700 m
                              • Rainbow Bridge - 1.6 km
                              • Suntory Hall - 1.7 km
                              • Japan Imperial Palace - 1.7 km

                              Places of interest

                              • Ichigaya Station - 1.1 km
                              • Tokyo Metropolitan Government Building - 1.6 km
                              • Yasukuni Shrine - 1.6 km

                              Train stations

                              • Yotsuya Station - 600 m

                              Shopping areas

                              • National Art Center - 1.8 km

                              Stadiums

                              • Tokyo Route 246 - Gran Turismo Track - 800 m

                              Museums

                              • Chidorigafuchi - 1.3 km

                              Parks

                              • Meiji Jingu Stadium - 1.7 km

                              Theaters

                              • National Theatre - 700 m

                              Business areas

                              • Tokyo Midtown - 1.7 km

                              Underground stations

                              • Akasaka Mitsuke Station - 500 m
                              • Hanzomon Station - 800 m
                              • Akasaka Station - 900 m
                              • Tameike Sanno Station - 1.0 km
                              • Aoyama Itchome Station - 1.2 km
                              • Yotsuya Sanchome Station - 1.4 km
                              • Roppongi Itchome Station - 1.7 km
                              • Gaienmae Station - 1.8 km
                              • Toranomon Station - 1.8 km

                              Public parking

                              • National Diet Building - 1.1 km

                              Local attractions

                              • Fire Museum - 1.5 km
                                3-10 Yotsuya, Shinjuku
                              • Yasukuni Shrine - 1.6 km
                                3-1-1 Kudan-kita, Chiyoda
                              • Suntory Museum of Art - 1.7 km
                                9-7-4 Akasaka, Minato
                              • Bicycle Culture Center - 1.5 km
                                1-9-3 Akasaka, Minato
                              • 21 21 DESIGN SIGHT - 1.6 km
                                9-7-6 Akasaka, Minato

                              Near the hotel

                              • New Otani Art Museum - 120 m
                                4-1 Kioi-cho, Chiyoda
                              • Hie Shrine - 920 m
                                2-10-5 Nagata-cho, Chiyoda
                              • National Diet Building - 1.1 km
                                1-7-1 Nagatacho, Chiyoda
                              • Kensei Kinenkan - 1.2 km
                                1-1-1 Nagatacho, Chiyoda
                              • Toyokawa Inari Shrine and Temple - 510 m
                                1-4-7 Moto-Azabu, Minato
                              • National Diet Library - 940 m
                                1-10-1, Nagatacho, Chiyoda
                              • Meiji Kinenkan - 1.1 km
                                2-2-23 Moto-Akasaka, Minato

                              Restaurants nearby

                              • La Tour D'Argent - 40 m

                                Address: 4-1 Kioicho
                                Phone: +81 3-3239-3111

                                66% likes this, based on 34 reviews
                                Cuisine: French
                                Price Range: CAD 99 - CAD 462

                              • View & Dining The Sky - 60 m

                                Address: 4-1 Kioicho
                                Phone: +81 3-3238-0028

                                61% likes this, based on 27 reviews
                                Price Range: CAD 66 - CAD 133

                              • Pateisurisatsuki - 60 m

                                Address: Kioicho
                                Phone: +81 3-3221-7252

                                61% likes this, based on 16 reviews
                                Price Range: CAD 16 - CAD 42

                              • Garden Lounge - 60 m

                                Address: Kioicho
                                Phone: +81 3-5226-0246

                                61% likes this, based on 25 reviews
                                Price Range: CAD 41 - CAD 66

                              • Kafeandodainingu Satsuki - 60 m

                                Address: Kioicho
                                Phone: +81 3-5275-3177

                                67% likes this, based on 36 reviews
                                Price Range: CAD 16 - CAD 42

                              Hotel information
                              • Check-in:
                                from  3 pm
                              • Check-out:
                                until  11 am
                              • Year renovated:
                                2007
                              • Number of floors:
                                17
                              • Number of rooms:
                                1479

                              Hotel Awards

                              JapaneseHOTEL AWARDSRecommendedTokyoHotel New Otani

                              According to guest reviews, the hotel has been rated as
                              Best Spa Hotels in Japan

                              Use Badge

                              Hotels nearby
                              Diamond Hotel Tokyo
                              3 stars
                              0.9 km
                              Kkr Hotel Tokyo
                              4 stars
                              3 km
                              Aman Tokyo Hotel
                              5 stars
                              3 km
                              Cities nearby
                              • Urayasu hotels - 19 km
                              • Saitama hotels - 20 km
                              • Kawasaki (Kanagawa) hotels - 18 km
                              • Yokohama (Kanagawa) hotels - 28 km
                              • Kanagawa hotels - 27 km
                              • Tachikawa hotels - 26 km
                              • Musashino hotels - 12 km
                              • Machida hotels - 28 km
                              • Kamagaya hotels - 30 km
                              • Yamato (Kanagawa) hotels - 31 km

                              Hotel New Otani Reviews

                              Guest reviews are submitted by our customers after their stay at Hotel New Otani

                              Average guest rating

                              8.2out of 10
                              Fabulous
                              Based on 212 reviews

                              Guest reviews

                              • Group of friends
                                4.2

                                It was well located for the metro.

                                We stayed in the Garden tower. We had a twin room with no real view to note and the hotel is a complicated maze to navigate. The beds were really uncomfortable although the room must have been upgraded, at least partially, this century. I don't think the garden is all that amazing, if you are visiting in season there are plenty of parks with better foliage. If you prefer modern western luxury/boutique hotels then the convenience of the metro lines probably isn't going to offset the very average hotel.

                              • Family with children
                                7.0

                                Good location, near Fish market and Ginza Limousine bus service to and from Narita to hotel and pick up point for package tours. Good foods in Akasaka areas and near to Metro station. Good garden and surrounding. Late check out. Big rooms. Concierge speaks good English

                                Building a little old. Key instead of card for room access. Expensive breakfast in restaurants within hotel.

                              • Single
                                8.2

                                Staff and location are excellent. Subwaystations are very close and Akasaka with all the nice restaurants and bars is just 5 minutes walking away.

                                Hotel is bit of old glory, needs a make over. Internet is free in lobby, should be free in room as well.

                              • Single
                                6.6

                                Very nice and relaxing japanese Garden, Very nice and polite stuff

                                very high price for Breakfast, Breakfast not included in the high Room Rate

                              • Single
                                10.0

                                Clean, comfortable, spacious rooms for Japan, courteous staff, great value, great restaurants and very conveniently located to the Marunoichi subway which gets you to everywhere in Tokyo. The Ginza is 10 minutes away as well as Shinjuku for shopping. It's also very close to Government offices including all the Embassy's.

                              • Group of friends
                                8.8

                                Staff efficiency and services available

                                Difficulty finding our way around. This hotel is far too large for our comfort.

                              • Couple
                                7.4

                                The back entrance/exit was a few meters away from the Tokyo subway station. The hotel was very clean and the staff were very courteous and polite, service was excellent. The bathroom was twice the size of normal Japan bathrooms which were really small.

                                Since the hotel was rated 5-star here in Booked.net, we were expecting something fancy. Exactly what was lacking, I cannot say but the overall experience fell short of our expectations. We booked a standard double/twin "garden tower" room and we got semi-double. We wanted to transfer to a twin to get a slightly larger bed but the hotel was fully booked. We got a corner room, which was nice but it didn't compensate for what we felt was lacking. We stayed in 4 hotels in our trip to Japan, and in comparison to other hotels, the difference was the corner room with the city view, a bigger room and a larger bathroom as compared to other hotels. Restaurants were very expensive. Cheapest breakfast was the Y2,200 continental breakfast (all bread), which was not wortih it. We ended up having Western breakfast (with rice, bacon, congee, cereal) was at Y2800, which was better but still not worth it. Staff rendered excellent service. I believe the problem was in classifying this hotel as 5-star, which I believe it isn't. It's nice but not 5-star in my opinion.

                              • Older travelers
                                10.0

                                A very impressive hotel with a fine array of dining options

                              • Family with children
                                7.0

                                Got a fair price through Booked.net. Near a subway hub.

                                Room was old, not what I would expect from a five star hotel. Should probably drop the word "New" from the name. Charged for Internet access.

                              • Group of friends
                                9.2

                                * The city views * The hotel robes/kimono (which we decided to purchase from the hotel store downstairs- however, may I suggest an in room catalogue so that guests are aware that these items are available for purchase) * Large bathroom

                                * Wifi internet access for multiple computers in our room was difficult. My friend and I both had laptops, and paid for internet access. However the facilities in the room for internet access were such that it was only possible for one laptop to connect. We spent a lot of time on the telephone with IT support to enable us to gain internet access on the second laptop.

                              • Single
                                9.6

                                The garden of the hotel is quite unique and a pleasure to watch and walk through. The Hotel staff is very professional and patient. Very comfortable and efficient design of the room.

                                The most noisy toilet, when refilling, that I can remember to have experienced in Japan.

                              • Family with children
                                5.8

                                We chose it as a luxury splurge for the last night of our holiday in Japan. The room was a deluxe triple, and quite spacious for Japanese standards, with a separate sitting room.

                                We were very disappointed that the room was not ready at 2pm, the official check-in time, and had to wait another 1.5 hours. My complaints to the front desk staff were ignored. We found one staff member to be quite disinterested in our enquiries at the bell desk, but the next day, another was quite helpful. Many of the reasonably-priced eateries on the lower level were closed, and due to the hotel's island-like location, it was a hassle to cross the very busy road around the hotel to find anywhere else to eat, so we ended up paying a premium for an ordinary basic Japanese meal. We wouldn't stay here again, because for the price of the room, the hotel doesn't offer good service, is big and sprawling, with little atmosphere.

                              • Couple
                                9.6

                                The staff were incredibly friendly and helpful and the hotel itself is extremely impressive. Our room in 'The Main' was beautiful and every detail was so well thought out, it made our honeymoon stop over really special. Thank you!

                              • Group of friends
                                7.4

                                Hotel staff was very attentive and the food of restaurants was great (quite expensive, but great...)

                                Some decoration/design are kind of old - actually it is not a complaint, but they should update something like walls, floor, etc...

                              • Couple
                                8.8

                                Staff very helpful. Lovely views of Tokyo.

                                Hotel very big and food very expensive.

                              How to reach hotel

                              hotel Hotel New Otani - Tokyo Tokyo location
                              Show big map »

                              Hotel Address:

                              4-1 Kioicho, Chiyoda-Ku, Tokyo, Japan, 102-8578

                              Get directions
                              City Center
                              • Tokyo
                                4.0 km
                              Airports
                              Train Stations
                              • Yotsuya Station
                                700 m
                              • Iidabashi Station
                                2.6 km
                              Underground stations
                              • Akasaka Mitsuke Station
                                600 m
                              • Hanzomon Station
                                900 m
                              Restaurants
                              • La Tour D'Argent (cuisine: French)
                                40 m
                              • Garden Lounge
                                60 m
                              Parks
                              • New Otani Art Museum
                                120 m
                              Hotel information
                              • Check-in:
                                from  3 pm
                              • Check-out:
                                until  11 am
                              • Year renovated:
                                2007
                              • Number of floors:
                                17
                              • Number of rooms:
                                1479

                              Hotel Awards

                              JapaneseHOTEL AWARDSRecommendedTokyoHotel New Otani

                              According to guest reviews, the hotel has been rated as
                              Best Spa Hotels in Japan

                              Use Badge